01
Workflow & opportunity review
Map the task and its exceptions, then define a bounded first use case.
Typical outputs
- A workflow map and automation scope
- Explicit success criteria and review points
ServicesAI & automation
05 / AI & automation
Automate the work. Keep control of the decisions.
Identify useful automation, connect it to your systems, and define where evaluation and human review belong.
Discuss AI & automation
Where we can help
Choose a workflow worth improving.
The starting point is the task: its inputs, repeated steps, exceptions, and expected result. We assess where ordinary automation is sufficient and where AI adds a useful capability.
A useful starting point when…
- Repeated work consumes time across tools or teams.
- An AI prototype needs clearer evaluation and operating controls.
- A workflow needs automation while retaining human decision points.
Scope & deliverables
What the work
What the work
can produce.
These are possible areas of work. Your scope will name the outputs and acceptance checks we agree together.
02
Evaluation & prototyping
Use representative examples to examine quality, failure modes, and the behaviour that matters.
Typical outputs
- A working prototype or evaluation harness
- An evaluation record and known limitations
03
Integration & orchestration
Connect the workflow to the required tools and data, including how retries and failures are handled.
Typical outputs
- Implemented workflow and integration code
- Error handling and escalation paths
04
Operating controls
Make access, usage, review, and day-to-day behaviour visible enough to manage.
Typical outputs
- Configured oversight and usage controls
- Operating guidance and a handoff walkthrough